Terms and conditions

Tonec FZE ("Tonec") makes all materials and products available on this web site: www.internetdownloadmanager.com subject to the following terms and conditions. You agree to the terms and conditions as outlined in this legal document by using or accessing this web site. Tonec reserves the right to change these terms and conditions at its sole discretion. The most current version of the Terms will supersede all previous versions. You should periodically review the Terms and Conditions to be informed of all updates.

Copyright

The information on this web site is protected by Tonec FZE copyright ©, all rights reserved. All content included as part of the service, such as text, graphics, logos, images, as well as their compilation, and any software on this site, is the property of Tonec, and it is protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to abide by all copyright and other proprietary notices or restrictions contained in any such content and will not make any changes.

Except as specifically permitted herein, no portion of the information on this web site may be reproduced in any form or by any means without prior written permission from Tonec.

Use of Software

The software and accompanying documentation that are made available to download from this web site are the copyrighted work of Tonec. Use of the software is governed by the terms of the end user license agreement that accompanies or is included with such software. You will not be able to download or install any software that is accompanied by or includes an end user license agreement unless you agree to the terms of such end user license agreement. If you do not agree to these terms, you are not authorized to use the software. All paid licenses add features not available in the trial version like built-in download accelerator to achieve maximum download performance, and prioritized technical support. If you purchase a lifetime full software license, you are granted one user license to use the software on one computer. You should use software for any legal purpose. The usage of software with lifetime license has no time limitation, but the period of free updates may be limited to three years after the first use of product key (serial number). Note that the paid updates term is not enforced, and users still update IDM freely at the moment. Otherwise, If you purchase one-year full Software license, you are granted one user license to use the software on one computer during one year after the first use of product key (serial number). You should use software for any legal purpose. The usage of software with one-year license has one year time limitation. It means that software stops working in one year and asks for another license, unless the license is extended for another year by paying one-year license fee again. The period of free updates is limited only by the expiration time of one-year license. Thus, while software works with one-year license, you can always update software freely.

Prohibited usage

You are granted a non-exclusive, non-transferable, revocable license to access and use www.internetdownloadmanager.com strictly in accordance with these terms of conditions. As a condition of your use of the site, you warrant to Tonec that you will not use the web site for any purpose that is unlawful or prohibited by this document. You may not use site in any manner which could damage, disable, overburden, or impair the usage or interfere with any other party's use of the site. You must not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the site.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the site. Tonec web site content cannot be used for resale. Your use of the site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Tonec and other copyright owners. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, expressed or implied, to the intellectual property of Tonec except as explicitly authorized by Tonec.

Online payments

Tonec FZE implements many different payment options to purchase Internet Download Manager (IDM) on this web site. The available payment options depend on your country, currency and geographic location, as well as your previous purchase history with us. Please note that Tonec FZE and this web site do not have access to sensitive payment information including payment card information. The sensitive payment information including payment card information supplied by customers is directly inputted to and processed by payment processors below, and it will not be supplied to or processed by Tonec FZE. We process payments via the following well-known payment processors: Bluesnap, Paypal, Stripe, Digital River and Payssion, which securely input and process your sensitive payment information. We recommend customers making all necessary prior inquiries about charges or fees of their financial institutions (payment provider), including currency exchange fees payable to their payment provider. It is the responsibility of customers to ensure that the information provided by them is up to date and correct, especially customer's e-mail address. We will not be able to deliver orders without a correct e-mail address. You need to contact support@tonec.com if you did not receive your registration information after your purchase. It is also recommended that customers make and retain a copy of the transaction for record keeping purposes.

Refund Policy

Internet Download Manager software product has 30-day evaluation period. All customers are encouraged to fully evaluate this software prior to purchasing a software license. Evaluation software may be downloaded from this web site is fully functional and includes complete documentation. During the evaluation period, limited technical support is available by sending e-mail to support@tonec.com. After the purchase of Internet Download Manager, all customers will get prioritized technical support. Internet Download Manager product is not covered by a money-back guarantee. All refunds are made by negotiating to our product support team at manager's discretion. You need to contact us and specifically ask for the refund giving us a refund reason. For example, if downloadable version of software doesn't work for you, and we cannot resolve the issue, we will refund the product price. If the refund is granted, it can take up to 7 business days for the refund to reach your bank account. If you have any concerns, please contact support@tonec.com for more information

Use of Web Site Information

Except as otherwise indicated elsewhere on this site, you may view, copy, print, and distribute documents available on this web site, but it will be subject to the following conditions:

  • The documents must not be altered in any way;
  • The documents must be used solely for personal, informational, non-commercial purposes;
  • Any copy of the documents or portion thereof must include the copyright notice above and this permission notice; and
  • Tonec reserves the right to revoke such authorization at any time, and any such use shall be discontinued immediately upon the written notice from Tonec.

Documents specified above do not include the design or layout of this web site. Elements of this web site are protected by trade and other laws and may not be copied or imitated in whole or in part.

Warranties and Disclaimers

EXCEPT AS EXPRESSLY PROVIDED OTHERWISE IN AN AGREEMENT BETWEEN YOU AND TONEC, ALL INFORMATION AND SOFTWARE ON THIS WEB SITE IS PROVIDED "AS IS" WITHOUT ANY OTHER WARRANTIES OR CONDITIONS, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO WARRANTIES OF MERCHANTABLE QUALITY, SATISFACTORY QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THOSE ARISING BY LAW, STATUTE, USAGE OF TRADE, OR COURSE OF DEALING. TONEC DECLARES NO RESPONSIBILITY FOR ERRORS OR OMISSIONS IN THE INFORMATION OR SOFTWARE OR OTHER DOCUMENTS WHICH ARE REFERENCED BY OR LINKED TO THIS WEB SITE. REFERENCES TO CORPORATIONS, THEIR SERVICES AND PRODUCTS, ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. IN NO EVENT SHALL TONEC BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS INFORMATION. SOME STATES/COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WEB SITE COULD INCLUDE TECHNICAL OR OTHER INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED; THESE CHANGES WILL BE INCORPORATED IN NEW EDITIONS OF THIS WEB SITE. TONEC MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED IN THIS WEB SITE AT ANY TIME. IN NO EVENT SHALL TONEC INC. BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE OR SOFTWARE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF TONEC INC. OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE OR SOFTWARE. TONEC INC. MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND.

This web site can be accessed from other countries around the world and may contain references to Tonec products, services, and programs that have not been announced in your country. These references do not imply that Tonec intends to announce such products, services or programs in your country.

Feedback and Support

Unless otherwise explicitly stated herein or in the Privacy Policy, any non-personal information or material sent to Tonec will be deemed not to be confidential. By sending Tonec any non-personal information or material, you grant Tonec an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that Tonec is free to use any ideas, concepts, know-how or techniques that you send us for any purpose. However, we will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: (a) you grant us permission to do so; (b) we first notify you that the materials or other information you submit to a particular part of a site will be published or otherwise used with your name on it; or (c) we are required to do so by law.

To learn more about how Tonec protects your personal information, such as your name and address, please refer to the Tonec Privacy Policy.

Restricted rights

The software and any accompanying documentation are "commercial computer software" and "commercial computer software documentation". Any use, modification, reproduction release, performance, display or disclosure of the software and accompanying documentation by government will be governed solely by the terms of the software product EULA and will be prohibited except to the extent expressly permitted by the terms of such EULA.

Links to Third-Party Web Sites

The Tonec web site contains links to third-party web sites, which are not under the control of Tonec. Tonec makes no representations whatsoever about any other web site to which you may have access through the Tonec web site. When you access a non-Tonec web site, you do so at your own risk and Tonec is not responsible for the accuracy or reliability of any information, data, opinions, advice, or statements made on these sites. Tonec provides these links merely as a convenience and the inclusion of such links does not imply that Tonec endorses or accepts any responsibility for the content or uses of such web sites.

Governing Law

This web site (excluding linked sites) is managed and controlled by Tonec from its offices. By accessing this web site, you and Tonec agree that all matters relating to your access to, or use of, this web site shall be governed by the statutes and laws of the state of New York, without regard to the conflicts of laws principles thereof. You and Tonec also agree and hereby submit to the exclusive personal jurisdiction and venue of the courts of the state with respect to such matters. Tonec makes no representation that materials on this web site are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal or prohibited. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. This agreement constitutes the entire agreement between the user and Tonec with respect to the site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Tonec with respect to the site.

Indemnification

You agree to indemnify, defend and hold harmless Tonec, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses relating to or arising out of your use of or inability to use the site, software, or services, any user postings made by you, your violation of any terms of this agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Tonec reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Tonec in asserting any available defenses.

Trademark Information

The trademarks, logos and other marks displayed on this web site are the property of Tonec, its licensors, and/or other third parties. You are not permitted to use marks without the prior written consent of Tonec or such third party which may own marks.

Windows, the Windows logo and the Windows Start button are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.